Venice incident

Auth Provider Outage Blocking Login

Resolved after 2 hours 47 minutes, affecting Venice App and Venice API, on July 20, 2025.

resolved Jul 20, 2025, 06:37 PM UTC

This outage has been resolved. Clerk has fixed its authentication outage and logins are working again. We’re monitoring for full stability. More details: https://status.clerk.com/

Started
Jul 20, 2025, 03:50 PM UTC
Resolved
Jul 20, 2025, 06:37 PM UTC
Duration
2h 47m
Detected by Pingoru
Jul 20, 2025, 03:50 PM UTC

Affected components

Venice AppVenice API

Update timeline

  1. identified Jul 20, 2025, 03:50 PM UTC

    We are seeing errors from our authentication provider that prevent user sessions from loading. As a result, the web app, PWA, and API may hang on the loading screen or return 500 errors.

  2. resolved Jul 20, 2025, 06:37 PM UTC

    This outage has been resolved. Clerk has fixed its authentication outage and logins are working again. We’re monitoring for full stability. More details: https://status.clerk.com/

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