Vend incident
Intermittent Issues Viewing Customer Details in Sell Screen
Resolved after 1 hour 13 minutes, on July 27, 2026.
We are currently investigating an issue where merchants are experiencing error messages when attempting to view or load customer details within the X-Series Sell Screen. Our engineering team has identified the cause and deployed a fix. Systems are recovering, and we are actively monitoring to confirm full resolution.
Update timeline
- monitoring Jul 27, 2026, 05:08 PM UTC
We are currently investigating an issue where merchants are experiencing error messages when attempting to view or load customer details within the X-Series Sell Screen. Our engineering team has identified the cause and deployed a fix. Systems are recovering, and we are actively monitoring to confirm full resolution.
- resolved Jul 27, 2026, 06:21 PM UTC
This incident has been resolved.
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