Vend incident

Delays - Sales history lag

Resolved after 5 hours 26 minutes, on October 17, 2026.

monitoring Oct 17, 2026, 02:31 AM UTC

We've identified an issue that’s causing delays for a small number of Lightspeed (X-Series) retailers when processing sales history in their accounts. Thank you for your patience. We’ll share updates as they become available.

Started
Oct 17, 2026, 02:24 AM UTC
Resolved
Oct 17, 2026, 07:50 AM UTC
Duration
5h 26m
Detected by Pingoru
Oct 17, 2026, 02:24 AM UTC

Update timeline

  1. monitoring Oct 17, 2026, 02:24 AM UTC

    We’re investigating an issue that’s causing delays for a small number of Lightspeed (X-Series) retailers when processing sales history in their accounts. Thank you for your patience. We’ll share updates as they become available.

  2. monitoring Oct 17, 2026, 02:31 AM UTC

    We've identified an issue that’s causing delays for a small number of Lightspeed (X-Series) retailers when processing sales history in their accounts. Thank you for your patience. We’ll share updates as they become available.

  3. resolved Oct 17, 2026, 07:50 AM UTC

    The sales history delays have been resolved.

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