Resolved after 24 minutes, on July 27, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 27, 2026, 03:42 PM UTC
We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.
- monitoring Jul 27, 2026, 03:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2026, 04:07 PM UTC
This incident has been resolved.
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