Vend incident

Golf services outage

Resolved after 23 hours 9 minutes, on July 17, 2026.

monitoring Jul 18, 2026, 04:29 PM UTC

Business Intelligence features of Golf are affected by out-of-date data, and recovery issues are underway.

Started
Jul 17, 2026, 09:10 PM UTC
Resolved
Jul 18, 2026, 08:19 PM UTC
Duration
23h 9m
Detected by Pingoru
Jul 17, 2026, 09:10 PM UTC

Update timeline

  1. investigating Jul 17, 2026, 09:10 PM UTC

    Golf services are impacted by a database issue. We are currently investigating.

  2. identified Jul 17, 2026, 10:17 PM UTC

    We have identified an issue affecting database availability and are pursuing mitigation measures.

  3. identified Jul 18, 2026, 07:47 AM UTC

    We have isolated the source of the outage and are actively working with our vendor to restore services.

  4. monitoring Jul 18, 2026, 09:40 AM UTC

    Underlying vendor infrastructure has been repaired and we are restoring services.

  5. monitoring Jul 18, 2026, 09:48 AM UTC

    We are continuing to restore service.

  6. monitoring Jul 18, 2026, 10:18 AM UTC

    We have now restored all major services and are monitoring them for service stability.

  7. monitoring Jul 18, 2026, 04:05 PM UTC

    BI users for Golf may experience issues with stale data. We are currently working to resolve this.

  8. monitoring Jul 18, 2026, 04:29 PM UTC

    Business Intelligence features of Golf are affected by out-of-date data, and recovery issues are underway.

  9. resolved Jul 18, 2026, 08:19 PM UTC

    This incident has been resolved.

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