Vend incident

Slow Payment Processing in R-Series

Critical Vendor's status page →

Resolved after 11 minutes, on July 11, 2026.

investigating Jul 11, 2026, 08:06 PM UTC

The Lightspeed Payments terminal gets stuck on "Processing" after a customer uses their card. Restarting the terminal did not resolve the issue, and payment processing times are currently much longer than normal.

Started
Jul 11, 2026, 08:06 PM UTC
Resolved
Jul 11, 2026, 08:18 PM UTC
Duration
11m
Detected by Pingoru
Jul 11, 2026, 08:06 PM UTC

Update timeline

  1. investigating Jul 11, 2026, 08:06 PM UTC

    The Lightspeed Payments terminal gets stuck on "Processing" after a customer uses their card. Restarting the terminal did not resolve the issue, and payment processing times are currently much longer than normal.

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