Vend incident

O-Series: API returning Error 500 messages

Resolved after 2 minutes, on May 5, 2026.

investigating May 05, 2026, 11:33 PM UTC

Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS. This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems. We are investigating this issue at the highest priority.

Started
May 05, 2026, 11:33 PM UTC
Resolved
May 05, 2026, 11:35 PM UTC
Duration
2m
Detected by Pingoru
May 05, 2026, 11:33 PM UTC

Update timeline

  1. investigating May 05, 2026, 11:33 PM UTC

    Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS. This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems. We are investigating this issue at the highest priority.

  2. resolved May 05, 2026, 11:35 PM UTC

    API services should now be restored.

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