Vend incident
Payments approved but not syncing to POS/ Not closing tables.
Minor Vendor's status page →
Resolved after 23 minutes, on October 7, 2026.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Oct 07, 2026, 09:05 PM UTC
Customers report that payments are approved on the payment terminal but are not being recorded as paid in the iPad POS, leaving orders open and causing confusion about whether payments were processed. Our team is investigating this and working on a fix.
- identified Oct 07, 2026, 09:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 07, 2026, 09:29 PM UTC
The issue is now resolved.
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