Vend incident

Brand Portals - Degraded Performance

Resolved after 13 minutes, on September 23, 2026.

resolved Sep 23, 2026, 04:00 PM UTC

Our Engineering team has identified and resolved a recent issue impacting performance of the brand platform for some users. The site is performing as expected once again and we will continue to monitor for any future degradation.

Started
Sep 23, 2026, 03:47 PM UTC
Resolved
Sep 23, 2026, 04:00 PM UTC
Duration
13m
Detected by Pingoru
Sep 23, 2026, 03:47 PM UTC

Update timeline

  1. investigating Sep 23, 2026, 03:47 PM UTC

    We have received reports of degraded performance within NuORDER Brand portals. Our Engineering team are currently investigating the problem and updates will be provided on this page when available. We apologize for the inconvenience caused in the meantime

  2. resolved Sep 23, 2026, 04:00 PM UTC

    Our Engineering team has identified and resolved a recent issue impacting performance of the brand platform for some users. The site is performing as expected once again and we will continue to monitor for any future degradation.

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