Vend incident

K-Series Cloud payment processing issue affecting some merchants

Resolved on September 5, 2026.

resolved Sep 07, 2026, 09:01 AM UTC

Some K-Series Cloud merchants may have experienced intermittent issues when processing payments. A configuration update was applied to mitigate the issue, payment processing returned to normal, and the service is being monitored.

Started
Sep 05, 2026, 02:00 PM UTC
Resolved
Sep 05, 2026, 02:00 PM UTC
Duration
–
Detected by Pingoru
Sep 05, 2026, 02:00 PM UTC

Update timeline

  1. resolved Sep 07, 2026, 09:01 AM UTC

    Some K-Series Cloud merchants may have experienced intermittent issues when processing payments. A configuration update was applied to mitigate the issue, payment processing returned to normal, and the service is being monitored.

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