Resolved after 2 hours 9 minutes, affecting EU1, on October 24, 2025.
The problem impacting template functionality has been fully resolved. Service is now operating normally.
Affected components
EU1
Update timeline
- investigating Oct 24, 2025, 02:56 PM UTC
We are investigating an issue affecting downloading templates on the EU1 hub. Our support teams are engaged, and we will keep you updated on our progress.
- identified Oct 24, 2025, 04:26 PM UTC
The team has identified the root cause of the problem impacting template downloads and is working diligently to restore normal functionality as soon as possible.
- resolved Oct 24, 2025, 05:06 PM UTC
The problem impacting template functionality has been fully resolved. Service is now operating normally.
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