Resolved after 4 hours 54 minutes, affecting US1 and US2 and 1 more, on October 24, 2025.
The issue affecting Copilot functionality in US regions has been resolved. All services are now operating normally.
Affected components
Update timeline
- investigating Oct 24, 2025, 08:57 PM UTC
We are currently investigating an issue with Vena Copilot. Our support teams are engaged, and we will keep you updated on our progress.
- identified Oct 24, 2025, 10:57 PM UTC
Our cloud provider is experiencing an issue affecting Copilot services in US regions. Users may encounter authentication errors. We’re actively working with the provider to restore full service.
- resolved Oct 25, 2025, 01:52 AM UTC
The issue affecting Copilot functionality in US regions has been resolved. All services are now operating normally.
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