Resolved after 23 hours 1 minute, affecting EU1, on December 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
EU1
Update timeline
- investigating Dec 11, 2025, 02:26 PM UTC
We are actively investigating an issue impacting V365 that is preventing files from being processed. Our support teams are working to resolve the problem, and we will provide updates as progress is made.
- monitoring Dec 11, 2025, 06:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 01:28 PM UTC
This incident has been resolved.
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