Resolved after 5 hours 1 minute, affecting US1 and US2 and 1 more, on December 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
US1US2US3US4US5EU1EU2EU3CA3CA4
Update timeline
- investigating Dec 15, 2025, 09:06 PM UTC
We are currently investigating an issue affecting the Clear Mapping function within the integration channels. At this time, we request customers to please refrain from using this functionality. Our teams are actively analyzing the cause and will provide further updates as more information becomes available.
- identified Dec 15, 2025, 10:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 16, 2025, 12:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 02:07 AM UTC
This incident has been resolved.
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