Vena Solutions incident

Vena Desktop Add-in — Installation and Updates Unavailable

Resolved after 1 hour 33 minutes, affecting US1 and US2 and 1 more, on October 28, 2026.

monitoring Oct 28, 2026, 03:08 PM UTC

A fix has been implemented, and users should be able to install and update Vena’s Desktop Add-in successfully. We are continuing to monitor to confirm the issue is fully resolved.

Started
Oct 28, 2026, 02:34 PM UTC
Resolved
Oct 28, 2026, 04:08 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 28, 2026, 02:34 PM UTC

Affected components

US1US2US3US4US5US6EU1EU2EU3CA3

Update timeline

  1. investigating Oct 28, 2026, 02:34 PM UTC

    We are aware of an issue preventing users from installing or updating Vena’s Desktop Add-in. We are currently investigating the issue and working on its resolution.

  2. monitoring Oct 28, 2026, 03:08 PM UTC

    A fix has been implemented, and users should be able to install and update Vena’s Desktop Add-in successfully. We are continuing to monitor to confirm the issue is fully resolved.

  3. resolved Oct 28, 2026, 04:08 PM UTC

    This incident has been resolved.

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