Resolved after 1 day 4 hours, affecting US1 and US2 and 1 more, on August 28, 2025.
The investigation is still ongoing, and we will continue to monitor this issue.
Affected components
US1US2US3US4US5EU1EU2EU3CA3CA4
Update timeline
- investigating Aug 28, 2025, 07:02 PM UTC
We are currently investigating an issue with V365 that is causing errors during file processing. Our support teams are engaged and we will keep you updated on our progress.
- monitoring Aug 28, 2025, 10:04 PM UTC
The investigation is still ongoing, and we will continue to monitor this issue.
- resolved Aug 30, 2025, 12:01 AM UTC
This incident has been resolved.
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