Vena Solutions incident
Users may see an extra “Accept and Continue” step in Excel reports due to a Microsoft issue affecting all add-ins. Vena templates remain usable
Resolved after 2 days 22 hours, affecting US1 and US2 and 1 more, on September 5, 2025.
The issue with the “Accept and Continue” prompt has been addressed. We are currently monitoring and validating to ensure it is fully resolved and will provide a final confirmation soon.
Affected components
Update timeline
- investigating Sep 05, 2025, 09:23 PM UTC
Some users may see an extra “Accept and Continue” prompt when opening Vena reports in Excel. This is a result of a wider issue currently affecting all Office add-ins, not just Vena. The good news: this does not affect your ability to use Vena. Once you accept the prompt, you can continue working as normal. We’re monitoring this closely and working with the appropriate teams at Microsoft to restore the usual seamless experience.
- identified Sep 05, 2025, 09:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2025, 03:30 PM UTC
The issue with the “Accept and Continue” prompt has been addressed. We are currently monitoring and validating to ensure it is fully resolved and will provide a final confirmation soon.
- resolved Sep 08, 2025, 07:46 PM UTC
This incident has been resolved.
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