Resolved after 30 minutes, affecting US5, on September 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
US5
Update timeline
- investigating Sep 12, 2025, 02:44 PM UTC
Users in US5 are currently unable to access Vena. Our support teams are working on the issue and we will provide updates as progress is made
- investigating Sep 12, 2025, 02:48 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 12, 2025, 03:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 03:14 PM UTC
This incident has been resolved.
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