Resolved after 19 hours 28 minutes, affecting Mobile Application, on September 7, 2026.
The incident has been solved. Please feel free to update to the latest Urbantz mobile version.
Affected components
Update timeline
- investigating Sep 07, 2026, 11:54 AM UTC
Some drivers may currently be experiencing login issues. We are investigating the problem and will keep you updated as soon as we have more information.
- investigating Sep 07, 2026, 11:55 AM UTC
We are continuing to investigate this issue.
- investigating Sep 07, 2026, 12:23 PM UTC
To remediate the login issue, we invite the affected driver users to reinstall the Urbantz mobile app from the PlayStore. The working mobile version is 1.11.5.
- identified Sep 07, 2026, 04:06 PM UTC
To remediate the login issue, we invite the affected driver users to reinstall the Urbantz mobile app from the PlayStore. The working mobile version is 1.11.5.
- resolved Sep 08, 2026, 07:22 AM UTC
The incident has been solved. Please feel free to update to the latest Urbantz mobile version.
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