Connectivity Degraded - US-NV-Las Vegas

Update timeline

1. investigating Apr 30, 2026, 01:00 PM UTC

   We are experiencing connection issues with our probe servers in the `US-NV-Las Vegas` location. This is currently resulting in a complete loss of inbound and outbound IPv4 traffic across multiple locations. Server/s affected: - `uptime-las01-versaweb.uptime.com` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

2. identified Apr 30, 2026, 02:22 PM UTC

   Our service provider has reported ongoing network connection issues in their Las Vegas data centre, which is impacting some servers. Their networking team is actively working to resolve the issue and restore service to the affected systems as soon as possible. We will continue to monitor the situation closely and provide updates as we receive them. Thank you for your patience and understanding.

3. resolved Apr 30, 2026, 11:43 PM UTC

   IPv4 access to the `US-Las Vegas(Fiberhub)-1` probe server is UP and all systems are stable. The `US-NV-Las Vegas` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.