Uptime.com incident

Connectivity Degraded - New Zealand-Auckland

Minor

Resolved after 13 hours 42 minutes, on May 22, 2026.

resolved May 22, 2026, 01:56 PM UTC

We’re pleased to confirm that IPv6 connectivity on the affected probe server has been fully restored and remains stable. The `New Zealand-Auckland` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

Started
May 22, 2026, 12:14 AM UTC
Resolved
May 22, 2026, 01:56 PM UTC
Duration
13h 42m
Detected by Pingoru
May 22, 2026, 12:14 AM UTC

Update timeline

  1. investigating May 22, 2026, 12:14 AM UTC

    We are experiencing connection issues with our probe servers in the `New Zealand-Auckland` location. This is currently resulting in data packet loss and high latency rates of both inbound and outbound IPv6 traffic across multiple locations. Server/s affected: - `NZ-New Zealand(DataCentre220)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

  2. resolved May 22, 2026, 01:56 PM UTC

    We’re pleased to confirm that IPv6 connectivity on the affected probe server has been fully restored and remains stable. The `New Zealand-Auckland` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.

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