Upscope incident

Temporary issue with co-browsing sessions

Resolved after 38 minutes, affecting UserView and REST API, on June 14, 2026.

investigating Jun 14, 2026, 09:36 PM UTC

Some active co-browsing sessions might have been interrupted for around 2 minutes and will require both sides to reload the page to be restarted.

Started
Jun 14, 2026, 09:36 PM UTC
Resolved
Jun 14, 2026, 10:14 PM UTC
Duration
38m
Detected by Pingoru
Jun 14, 2026, 09:36 PM UTC

Affected components

UserViewREST API

Update timeline

  1. investigating Jun 14, 2026, 09:36 PM UTC

    Some active co-browsing sessions might have been interrupted for around 2 minutes and will require both sides to reload the page to be restarted.

  2. resolved Jun 14, 2026, 10:14 PM UTC

    The issue has been fixed

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