Resolved after 38 minutes, affecting UserView, on March 20, 2026.
Co-Browsing sessions have problems starting for some teams that have HIPAA protected data and an active BAA with Upscope. We have identified the issue and a fix will be online in the next 15 minutes.
Affected components
UserView
Update timeline
- investigating Mar 20, 2026, 04:00 PM UTC
Co-Browsing sessions have problems starting for some teams that have HIPAA protected data and an active BAA with Upscope. We have identified the issue and a fix will be online in the next 15 minutes.
- resolved Mar 20, 2026, 04:38 PM UTC
The issue has now been resolved.
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