Resolved after 1 hour 8 minutes, affecting Uphold Debit Card, on May 19, 2026.
We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK. The following features may be intermittently impacted for some UK Uphold Card users: - Viewing card details and PIN - Card freezing - Online payments requiring 3DS authentication Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed. Mastercard is actively working to resolve this issue and we are monitoring. We will provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.
Affected components
Update timeline
- identified May 19, 2026, 01:04 PM UTC
We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK. The following features may be intermittently impacted for some UK Uphold Card users: - Viewing card details and PIN - Card freezing - Online payments requiring 3DS authentication Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed. Mastercard is actively working to resolve this issue and we are monitoring. We will provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.
- resolved May 19, 2026, 02:13 PM UTC
This incident has been resolved.
Your product runs on more than Uphold
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services