Resolved after 2 hours 51 minutes, affecting Uphold Debit Card, on October 19, 2026.
We are currently investigating a service disruption affecting card transactions for US Uphold Card holders. This issue is caused by an increase in failed authorizations at a third-party card processor. The teams are actively investigating the cause in collaboration with our engineering team. As a result, some card transactions may be declined at the point of sale. We recommend using an alternative payment method where possible while we work to resolve this. We will continue to monitor the situation closely and provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.
Affected components
Update timeline
- investigating Oct 19, 2026, 07:10 PM UTC
We are currently investigating a service disruption affecting card transactions for US Uphold Card holders. This issue is caused by an increase in failed authorizations at a third-party card processor. The teams are actively investigating the cause in collaboration with our engineering team. As a result, some card transactions may be declined at the point of sale. We recommend using an alternative payment method where possible while we work to resolve this. We will continue to monitor the situation closely and provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.
- resolved Oct 19, 2026, 10:01 PM UTC
This incident has been resolved.
Your product runs on more than Uphold
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services