Uphold incident

Intermittent Issues Reported

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Resolved after 26 minutes, affecting Mobile Wallet and Web Wallet and 1 more, on November 19, 2024.

investigating Nov 19, 2024, 11:09 AM UTC

We are aware of an issue preventing some users from accessing the Uphold app. Our team is actively investigating and will share updates here. We apologize for the inconvenience.

Started
Nov 19, 2024, 11:09 AM UTC
Resolved
Nov 19, 2024, 11:36 AM UTC
Duration
26m
Detected by Pingoru
Nov 19, 2024, 11:09 AM UTC

Affected components

Mobile WalletWeb WalletDeposits & WithdrawalsAPITopperUphold Debit CardVault Key Generation

Update timeline

  1. investigating Nov 19, 2024, 11:09 AM UTC

    We are aware of an issue preventing some users from accessing the Uphold app. Our team is actively investigating and will share updates here. We apologize for the inconvenience.

  2. resolved Nov 19, 2024, 11:36 AM UTC

    This incident has been resolved.

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