Resolved after 9 hours 29 minutes, affecting Mobile Wallet and Web Wallet and 1 more, on February 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Mobile WalletWeb WalletAPITopperUphold Website
Update timeline
- investigating Feb 03, 2025, 03:18 AM UTC
We have identified an issue affecting the platform, which is causing a delayed loading time. The Uphold team is aware and working to bring services back to normal.
- identified Feb 03, 2025, 03:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2025, 03:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2025, 11:53 AM UTC
This incident has been resolved.
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