Resolved after 3 hours 4 minutes, affecting Deposits & Withdrawals and Topper, on September 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 30, 2025, 10:30 AM UTC
Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks. Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed. Our team has identified the issue and is actively working with the provider on a fix. We apologise for the inconvenience.
- investigating Sep 30, 2025, 11:03 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 30, 2025, 11:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 01:34 PM UTC
This incident has been resolved.
Your product runs on more than Uphold
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services