Uphold incident

Service Disruption | Topper

Resolved after 1 hour 11 minutes, affecting Topper, on October 1, 2025.

monitoring Oct 01, 2025, 07:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 01, 2025, 06:40 PM UTC
Resolved
Oct 01, 2025, 07:52 PM UTC
Duration
1h 11m
Detected by Pingoru
Oct 01, 2025, 06:40 PM UTC

Affected components

Topper

Update timeline

  1. investigating Oct 01, 2025, 06:40 PM UTC

    We’re experiencing an issue causing Topper to load slowly or fail for some users. Our team is actively investigating and will provide updates here as they become available. Thank you for your understanding.

  2. monitoring Oct 01, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 07:52 PM UTC

    This incident has been resolved.

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