Resolved after 3 hours 33 minutes, affecting Deposits & Withdrawals and Topper, on October 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 07, 2025, 09:52 AM UTC
We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.
- monitoring Oct 07, 2025, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 01:25 PM UTC
This incident has been resolved.
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