Resolved after 3 hours 18 minutes, affecting Web App and Authentication, on December 5, 2024.
Our Authentication provider Auth0 by Okta wasn't calling our platform correctly. The issue has resolved itself for now, we are monitoring for root cause.
Affected components
Web AppAuthentication
Update timeline
- investigating Dec 05, 2024, 10:03 AM UTC
We are currently investigating an alert. Authentication is not accepting new logins.
- monitoring Dec 05, 2024, 10:11 AM UTC
Our Authentication provider Auth0 by Okta wasn't calling our platform correctly. The issue has resolved itself for now, we are monitoring for root cause.
- resolved Dec 05, 2024, 01:21 PM UTC
This incident has been resolved.
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