Unbabel incident

Issues with Zendesk and Freshdesk integration

Resolved after 1 hour, on September 14, 2025.

investigating Sep 14, 2025, 11:27 PM UTC

An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive. We are currently investigating this incident..

Started
Sep 14, 2025, 11:27 PM UTC
Resolved
Sep 15, 2025, 12:27 AM UTC
Duration
1h
Detected by Pingoru
Sep 14, 2025, 11:27 PM UTC

Update timeline

  1. investigating Sep 14, 2025, 11:27 PM UTC

    An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive. We are currently investigating this incident..

  2. resolved Sep 15, 2025, 12:27 AM UTC

    This incident has been resolved..

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