Is Unbabel down?
Last checked 2m agoNo incidents right now.
Unbabel is operational right now. Last checked 2m ago; the most recent incident resolved 45d ago.
Real-time Unbabel status, recent outages, and incident history — pulled directly from Unbabel's official status page at https://status.unbabel.com every 5 minutes. Pingoru tracks 27 Unbabel services and has captured 4 incidents in the last 90 days (99.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Unbabel reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- ProjectsZendesk Support/Agent WorkspaceClient ReviewSalesforce KBZendesk ChatFreshdesk Zendesk GuideSalesforce Service CloudIntercomSalesforce Messaging
Timeline · 4 updates
- investigating · Jul 31, 2026, 07:14 AM UTC
We're experiencing translation processing failures intermittently, we have our teams actively investigating and will report back asap. Thank you for understanding.
- investigating · Jul 31, 2026, 08:01 AM UTC
We continue to observe degraded translation processing, but rest assured this investigation is being prioritised by our teams. We apologise for the inconvenience.
- monitoring · Jul 31, 2026, 09:44 AM UTC
The team was able to stabilize the different systems and new translation requests should complete normally. Unbabel will proceed to recover stuck translations. These are requests performed since circa 1.30 am UTC time. Note: chat translations will not be recovered and should be requested again where neccessary.
- resolved · Jul 31, 2026, 01:46 PM UTC
This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, please reach out to us.
Latest: This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, pleas…
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Timeline · 1 update
- resolved · Jul 31, 2026, 07:14 AM UTC
Type: Incident Duration: 6 hours and 32 minutes Affected Components: Kustomer, Freshdesk , Wix Answers, Ticket API, Kustomer, Zendesk Chat, Salesforce Messaging, Helpshift Emails, Helpshift Chat, Unbabel Interface Tickets, Salesforce Service Cloud, Zendesk Support/Agent Workspace, Salesforce KB, Projects, Zendesk Guide, Client Review, Intercom, Chat API, Unbabel Interface Chat Jul 31, 08:01:39 GMT+0 - Investigating - We continue to observe degraded translation processing, but rest assured this investigation is being prioritised by our teams. We apologise for the inconvenience. Jul 31, 09:44:56 GMT+0 - Monitoring - The team was able to stabilize the different systems and new translation requests should complete normally. Unbabel will proceed to recover stuck translations. These are requests performed since circa 1.30 am UTC time. Note: chat translations will not be recovered and should be requested again where neccessary. Jul 31, 13:46:20 GMT+0 - Resolved - This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, please reach out to us. Jul 31, 07:14:00 GMT+0 - Investigating - We're experiencing translation processing failures intermittently, we have our teams actively investigating and will report back asap. Thank you for understanding.
Latest: Type: Incident Duration: 6 hours and 32 minutes Affected Components: Kustomer, Freshdesk , Wix Answers, Ticket API, Kustomer, Zendesk Chat, Salesforce Messaging, Helpshift Emails, …
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Timeline · 1 update
- resolved · Jun 26, 2026, 04:30 AM UTC
Type: Incident Duration: 10 hours and 34 minutes Affected Components: Projects Jun 26, 15:03:33 GMT+0 - Resolved - Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused. Jun 26, 04:30:00 GMT+0 - Investigating - All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident. Jun 26, 11:06:13 GMT+0 - Identified - We identified the issue and are working on a fix for this incident. Jun 26, 11:41:42 GMT+0 - Monitoring - We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.
Latest: Type: Incident Duration: 10 hours and 34 minutes Affected Components: Projects Jun 26, 15:03:33 GMT+0 - Resolved - Costs on the breakdown are now also displaying correctly, everyth…
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- Projects
Timeline · 4 updates
- investigating · Jun 26, 2026, 04:30 AM UTC
All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident.
- identified · Jun 26, 2026, 11:06 AM UTC
We identified the issue and are working on a fix for this incident.
- monitoring · Jun 26, 2026, 11:41 AM UTC
We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.
- resolved · Jun 26, 2026, 03:03 PM UTC
Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.
Latest: Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.
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- Translation processing delays ResolvedStarted Jul 31, 2026, 07:14 AM UTC · Resolved Jul 31, 2026, 01:46 PM UTC · 6h 32m
- Translation processing delays ResolvedStarted Jul 31, 2026, 07:14 AM UTC · Resolved Jul 31, 2026, 07:14 AM UTC · —
- Started Jun 26, 2026, 04:30 AM UTC · Resolved Jun 26, 2026, 04:30 AM UTC · —
- Started Jun 26, 2026, 04:30 AM UTC · Resolved Jun 26, 2026, 03:03 PM UTC · 10h 33m