Resolved after 6 hours 32 minutes, on July 31, 2026.
This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, please reach out to us..
Update timeline
- investigating Jul 31, 2026, 07:14 AM UTC
We're experiencing translation processing failures intermittently, we have our teams actively investigating and will report back asap. Thank you for understanding..
- investigating Jul 31, 2026, 08:01 AM UTC
We continue to observe degraded translation processing, but rest assured this investigation is being prioritised by our teams. We apologise for the inconvenience. .
- monitoring Jul 31, 2026, 09:44 AM UTC
The team was able to stabilize the different systems and new translation requests should complete normally. Unbabel will proceed to recover stuck translations. These are requests performed since circa 1.30 am UTC time. Note: chat translations will not be recovered and should be requested again where neccessary..
- resolved Jul 31, 2026, 01:46 PM UTC
This incident has been resolved. Translation recovery is still underway, but taking place without incidents. If you find any translations still missing in the next few hours, please reach out to us..
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