Unbabel incident
Email translations are seeing issues / Zendesk and Freshdesk app unresponsive
Minor Vendor's status page →
Resolved after 19 minutes, on September 23, 2025.
The issue was identified. We are continuing to work on a fix for this incident..
Update timeline
- investigating Sep 23, 2025, 03:35 PM UTC
Some email translations are seeing issues. Additionally, some agents are seeing an error in the Unbabel app in Zendesk and Freshdesk. We are currently investigating this incident..
- identified Sep 23, 2025, 03:43 PM UTC
The issue was identified. We are continuing to work on a fix for this incident..
- resolved Sep 23, 2025, 03:54 PM UTC
This incident has been resolved..
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