Unbabel incident

Problems logging into Customer Portal

Resolved after 15 hours 4 minutes, on November 24, 2025.

investigating Nov 24, 2025, 07:20 PM UTC

Some users are describing problems logging into the Portal, with an error message reading "Failed to retrieve your Portal". We are currently investigating this incident..

Started: Nov 24, 2025, 07:20 PM UTC
Resolved: Nov 25, 2025, 10:24 AM UTC
Duration: 15h 4m
Detected by Pingoru: Nov 24, 2025, 07:20 PM UTC

Update timeline

investigating Nov 24, 2025, 07:20 PM UTC

Some users are describing problems logging into the Portal, with an error message reading "Failed to retrieve your Portal". We are currently investigating this incident..
resolved Nov 25, 2025, 10:24 AM UTC

This incident has been resolved..

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