UK2 incident

Degraded Performance Affecting UK2 CHI Control Panel Redirect Services

Resolved after 9 minutes, affecting Status Details (CHI (Control Panel) Status) and Status Details (UK2 Website) and 1 more, on July 11, 2026.

resolved Jul 11, 2026, 10:20 AM UTC

The issue affecting the redirect services within the UK2 CHI Control Panel has now been resolved, and all redirect functionality has been fully restored. Our engineering team has implemented a fix and continues to monitor the service to ensure it remains stable. We sincerely apologise for any inconvenience caused and appreciate your patience and understanding while we worked to resolve this issue.

Started
Jul 11, 2026, 10:11 AM UTC
Resolved
Jul 11, 2026, 10:20 AM UTC
Duration
9m
Detected by Pingoru
Jul 11, 2026, 10:11 AM UTC

Affected components

Status Details (CHI (Control Panel) Status)Status Details (UK2 Website)Status Details (Stack CP (Hosting Control Panel))Status Details (Stack Webmail)Status Details (UK2 Website)Status Details (Stack Webmail)Status Details (CHI (Control Panel) Status)Status Details (Stack CP (Hosting Control Panel))

Update timeline

  1. investigating Jul 11, 2026, 10:11 AM UTC

    We are currently experiencing an issue affecting the redirect services within the UK2 CHI Control Panel. As a result, some redirects may not function as expected. Our engineering team is investigating this issue as a high priority and is working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this issue.

  2. resolved Jul 11, 2026, 10:20 AM UTC

    The issue affecting the redirect services within the UK2 CHI Control Panel has now been resolved, and all redirect functionality has been fully restored. Our engineering team has implemented a fix and continues to monitor the service to ensure it remains stable. We sincerely apologise for any inconvenience caused and appreciate your patience and understanding while we worked to resolve this issue.

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