UK2 incident

Database Connectivity Issues

Resolved after 22 minutes, affecting section-305104 (Stack CP (Hosting Control Panel)) and section-305104 (Stack CP (Hosting Control Panel)), on May 8, 2026.

resolved May 08, 2026, 08:59 PM UTC

Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.

Started
May 08, 2026, 08:37 PM UTC
Resolved
May 08, 2026, 08:59 PM UTC
Duration
22m
Detected by Pingoru
May 08, 2026, 08:37 PM UTC

Affected components

section-305104 (Stack CP (Hosting Control Panel))section-305104 (Stack CP (Hosting Control Panel))

Update timeline

  1. investigating May 08, 2026, 08:37 PM UTC

    We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-84, sdb-86 and wpdb-42. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. resolved May 08, 2026, 08:59 PM UTC

    Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.

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