UK2 incident

Access to chi.uk2.net

Resolved after 5 minutes, affecting section-305104 (CHI (Control Panel) Status) and section-305104 (CHI (Control Panel) Status), on May 7, 2026.

resolved May 07, 2026, 01:16 PM UTC

The issue affecting connectivity via chi.uk2.net has now been fully resolved. All affected services are operating normally. We apologise for any disruption cause. Thankyou for your patience while this was investigated.

Started
May 07, 2026, 01:10 PM UTC
Resolved
May 07, 2026, 01:16 PM UTC
Duration
5m
Detected by Pingoru
May 07, 2026, 01:10 PM UTC

Affected components

section-305104 (CHI (Control Panel) Status)section-305104 (CHI (Control Panel) Status)

Update timeline

  1. investigating May 07, 2026, 01:10 PM UTC

    We are currently aware of an issue affecting access to chi.uk2.net. During this time, customers may be unable to log in to their CHI control panel accounts. Our team is investigating the cause and working to restore access as quickly as possible. We will provide further updates as soon as more information becomes available. Thank you for your patience.

  2. resolved May 07, 2026, 01:16 PM UTC

    The issue affecting connectivity via chi.uk2.net has now been fully resolved. All affected services are operating normally. We apologise for any disruption cause. Thankyou for your patience while this was investigated.

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