ubank incident

Card Management Unavailable

Resolved after 11 hours 51 minutes, affecting ubank app and Online banking, on January 23, 2025.

investigating Jan 23, 2025, 08:11 AM UTC

We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal.

Started
Jan 23, 2025, 08:11 AM UTC
Resolved
Jan 23, 2025, 08:02 PM UTC
Duration
11h 51m
Detected by Pingoru
Jan 23, 2025, 08:11 AM UTC

Affected components

ubank appOnline banking

Update timeline

  1. investigating Jan 23, 2025, 08:11 AM UTC

    We're experiencing an issue with card display in the app and are working hard to fix it ASAP. Please know, you can still use your digital and physical card as normal.

  2. resolved Jan 23, 2025, 08:02 PM UTC

    This incident has been resolved.

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