Resolved after 3 hours 8 minutes, affecting ubank app and Online banking, on September 30, 2026.
The app and Online Banking are back up and running. A fix has been implemented and we are monitoring closely.
Affected components
ubank appOnline banking
Update timeline
- investigating Sep 30, 2026, 11:26 PM UTC
Our app and Online Banking are not available. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.
- investigating Sep 30, 2026, 11:27 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 01, 2026, 12:02 AM UTC
The app and Online Banking are back up and running. A fix has been implemented and we are monitoring closely.
- resolved Oct 01, 2026, 02:34 AM UTC
This incident has been resolved.
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