ubank incident

Our uBank app and Online Banking are not available

Critical Vendor's status page →

Resolved after 1 hour 51 minutes, affecting ubank app and Online banking and 1 more, on September 1, 2025.

investigating Sep 01, 2025, 04:26 AM UTC

We are continuing to investigate this issue.

Started
Sep 01, 2025, 03:16 AM UTC
Resolved
Sep 01, 2025, 05:07 AM UTC
Duration
1h 51m
Detected by Pingoru
Sep 01, 2025, 03:16 AM UTC

Affected components

ubank appOnline bankingCall centre

Update timeline

  1. investigating Sep 01, 2025, 03:16 AM UTC

    Our app and online banking is currently unavailable right now. We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.

  2. investigating Sep 01, 2025, 04:26 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 01, 2025, 05:07 AM UTC

    This issue has now been resolved.

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