Tyro Service for Partners incident

HealthPoint

Resolved after 1 hour 1 minute, affecting Healthpoint, on February 17, 2025.

resolved Feb 17, 2025, 02:21 AM UTC

HealthPoint is no longer experiencing issues and claims should be processing as normal.

Started
Feb 17, 2025, 01:20 AM UTC
Resolved
Feb 17, 2025, 02:21 AM UTC
Duration
1h 1m
Detected by Pingoru
Feb 17, 2025, 01:20 AM UTC

Affected components

Healthpoint

Update timeline

  1. monitoring Feb 17, 2025, 01:20 AM UTC

    We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed. While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

  2. resolved Feb 17, 2025, 02:21 AM UTC

    HealthPoint is no longer experiencing issues and claims should be processing as normal.

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