Tyro Service for Partners incident

Transaction Processing

Resolved after 57 minutes, affecting Transaction Processing Systems, on August 15, 2026.

resolved Aug 15, 2026, 06:14 AM UTC

Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals. Thank you for your understanding during this afternoon.

Started
Aug 15, 2026, 05:16 AM UTC
Resolved
Aug 15, 2026, 06:14 AM UTC
Duration
57m
Detected by Pingoru
Aug 15, 2026, 05:16 AM UTC

Affected components

Transaction Processing Systems

Update timeline

  1. investigating Aug 15, 2026, 05:16 AM UTC

    We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using a physical Mastercard (not digital wallet) or an alternative payment method. Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates to status.tyro.com

  2. resolved Aug 15, 2026, 06:14 AM UTC

    Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals. Thank you for your understanding during this afternoon.

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