Resolved after 4 hours 4 minutes, on June 20, 2025.
We have communicated to customers via the Status Page that if they have recently tried to contact Tyro's Customer Support, to please call using 1300 00 8976 to speak with us.
Update timeline
- identified Jun 20, 2025, 06:03 AM UTC
We’ve identified an issue with Tyro's phone system. The team are looking into this urgently and will provide further updates as soon as possible. If customers need to get in contact with Tyro urgently, please direct them to contact us via email - [email protected]. We’re sorry for any inconvenience being experienced.
- monitoring Jun 20, 2025, 07:07 AM UTC
We have communicated to customers via the Status Page that if they have recently tried to contact Tyro's Customer Support, to please call using 1300 00 8976 to speak with us.
- resolved Jun 20, 2025, 10:08 AM UTC
This incident has been resolved.
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