Tyro Service for Partners incident

Tyro Pro transaction processing

Resolved after 37 minutes, affecting Transaction Processing Systems, on July 15, 2025.

resolved Jul 15, 2025, 06:23 AM UTC

This incident has been resolved with transactions restored on Tyro Pro EFTPOS machines. We apologise for any inconvenience caused.

Started
Jul 15, 2025, 05:46 AM UTC
Resolved
Jul 15, 2025, 06:23 AM UTC
Duration
37m
Detected by Pingoru
Jul 15, 2025, 05:46 AM UTC

Affected components

Transaction Processing Systems

Update timeline

  1. investigating Jul 15, 2025, 05:46 AM UTC

    We are aware of an issue earlier this afternoon which impacted some customers’ ability to process transactions on a Tyro Pro machine. The team are working on a resolution and will provide further updates as soon as possible. We’re sorry for any inconvenience being experienced.

  2. resolved Jul 15, 2025, 06:23 AM UTC

    This incident has been resolved with transactions restored on Tyro Pro EFTPOS machines. We apologise for any inconvenience caused.

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