Tychron incident

Messaging traffic degradation for ATT customers EXTERNAL

Resolved after 11 hours 27 minutes, affecting 10DLC Ecosystem (EXTERNAL), on January 6, 2026.

resolved Jan 07, 2026, 05:58 AM UTC

Connectivity between the DCA and AT&T Mobility seems to be resolved and queues have been cleared based on internal testing and external delivery metrics. We will monitor for any additional delivery issues to AT&T Mobility and post any additional updates if required.

Started
Jan 06, 2026, 06:30 PM UTC
Resolved
Jan 07, 2026, 05:58 AM UTC
Duration
11h 27m
Detected by Pingoru
Jan 06, 2026, 06:30 PM UTC

Affected components

10DLC Ecosystem (EXTERNAL)

Update timeline

  1. identified Jan 06, 2026, 06:30 PM UTC

    We have been advised of delivery issues to AT&T subscribers, this is not isolated to Tychron and is downstream between the DCA connectivity and AT&T mobility. We are monitoring the situation and will provide updates as they are provided by the DCA and AT&T

  2. resolved Jan 07, 2026, 05:58 AM UTC

    Connectivity between the DCA and AT&T Mobility seems to be resolved and queues have been cleared based on internal testing and external delivery metrics. We will monitor for any additional delivery issues to AT&T Mobility and post any additional updates if required.

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