Twilio incident
Retroactive Incident - Legacy Marketing Campaign Delays
Resolved on August 4, 2026, affecting API v3 and SMTP and 1 more.
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. The issue has been resolved and all impacted services are operating normally.
Affected components
Update timeline
- resolved Aug 04, 2026, 05:50 PM UTC
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31st from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. The issue has been resolved and all impacted services are operating normally.
- resolved Aug 04, 2026, 06:01 PM UTC
Retroactive Incident - Our engineers have investigated and resolved the issues with delays with Legacy API marketing campaigns. On Friday July 31, 2026 from 9:52 AM PT to 10:12 AM PT a subset of customers may have experienced delays sending Legacy Marketing campaigns when using the API or SendGrid UI. The issue has been resolved and all impacted services are operating normally.
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