Trybe incident

Some sites reporting issues accessing the platform

Resolved after 3 hours 7 minutes, affecting Trybe Pay and API and 1 more, on August 19, 2026.

resolved Aug 19, 2026, 01:51 PM UTC

A fix has now been released for the issue of accessing the Trybe platform, our team will continue to monitor the platform stability. We apologise for the inconvenience caused here, we will continue investigating the causes and resolutions to prevent this from occurring in the future.

Started
Aug 19, 2026, 10:44 AM UTC
Resolved
Aug 19, 2026, 01:51 PM UTC
Duration
3h 7m
Detected by Pingoru
Aug 19, 2026, 10:44 AM UTC

Affected components

Trybe PayAPIPlatform

Update timeline

  1. investigating Aug 19, 2026, 10:44 AM UTC

    We're investigating reports of properties being unable to access their Trybe platform which is affecting viewing and managing bookings. Our technical team are already investigating the causes of this issue to ensure access to the platform is brought back.

  2. identified Aug 19, 2026, 11:12 AM UTC

    We've identified the cause of the issue accessing to Trybe and are working on releasing a fix as soon as possible.

  3. identified Aug 19, 2026, 11:19 AM UTC

    We've identified the cause of accessing Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible.

  4. identified Aug 19, 2026, 11:27 AM UTC

    We've identified the cause of not being able to access Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here.

  5. identified Aug 19, 2026, 11:42 AM UTC

    We've identified the cause of not being able to access Trybe and are aware there is an issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  6. identified Aug 19, 2026, 12:19 PM UTC

    We apologise for the continued inability to access Trybe. We've identified the cause of not being able to access Trybe and are aware there is a critical issue with our hosting provider, we are working on resolving this and will release a fix as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  7. identified Aug 19, 2026, 01:03 PM UTC

    We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  8. identified Aug 19, 2026, 01:08 PM UTC

    We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are know seeing some properties regain access to the platform and we will continue implementing necessary updates to ensure this is fully resolved. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  9. identified Aug 19, 2026, 01:08 PM UTC

    We apologise for the continued inability to access Trybe. Our team have identified a resolution that they are currently working on implementing as soon as possible. We are now seeing some properties regain access to the platform and we will continue implementing necessary updates to ensure this is fully resolved. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  10. monitoring Aug 19, 2026, 01:12 PM UTC

    A fix has been released. We’re monitoring the platform stability closely. Some users may still experience inability to access Trybe while backlogs clear. We are continuing to work closely with our hosting provider to resolve the issue. Please note this may be affecting our try.be: http://try.be inbox and therefore we may not be receiving all emails sent to us. We will continue to keep you continuously updated here. If you are experiencing issues with Gantner gates due to this issue we recommend manually setting these to open until this issue is resolved.

  11. monitoring Aug 19, 2026, 01:27 PM UTC

    A fix has been released. We’re monitoring the platform stability closely and our latest figures indicate that the issue should be resolved, we will of course continue to monitor this before resolving this update.

  12. resolved Aug 19, 2026, 01:51 PM UTC

    A fix has now been released for the issue of accessing the Trybe platform, our team will continue to monitor the platform stability. We apologise for the inconvenience caused here, we will continue investigating the causes and resolutions to prevent this from occurring in the future.

  13. resolved Aug 19, 2026, 01:51 PM UTC

    A fix has now been released for the issue of accessing the Trybe platform, our team will continue to monitor the platform stability. We apologise for the inconvenience caused here, we will continue investigating the causes and resolutions to prevent this from occurring in the future.

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