Trybe incident

An error message is appearing when attempting to "Manage passes" on client profiles

Resolved after 28 minutes, on January 28, 2026.

resolved Jan 28, 2026, 03:29 PM UTC

The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.

Started
Jan 28, 2026, 03:00 PM UTC
Resolved
Jan 28, 2026, 03:29 PM UTC
Duration
28m
Detected by Pingoru
Jan 28, 2026, 03:00 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 03:00 PM UTC

    We're investigating reports {{symptom}} aftecting {{scope}}.

  2. identified Jan 28, 2026, 03:03 PM UTC

    We've identified a fix for the error message popping up when you go to manage passes on a client profile. We will keep you updated once this is resolved.

  3. resolved Jan 28, 2026, 03:29 PM UTC

    The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.

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